Frequently asked questions

Ordering and Payment

How do I place an order?

For promotional items you can place your order online.
For signs contact us.

Can I change an order?

You can change your order before it is sent to production, once on production no changes are allowed.

Can I cancel an order?

You have 24 hours to cancel a custom order, once it's in the production department you can't cancel it.

What types of payment do you accept?

We accept al major credit cards.

Is my credit card secure?

We use paypal to process our payments, this company is one of the most secured and trusted companies on the web, with paypal your credit card information is secure.

Are state tax charged?

Yes.

Mi organization is tax exempt?

No problem. We'll need your tax ID number.

Shipping

How long will it take to receive my order?

Shipment time will depend on your location and the type of shipping service you've selected.

How can I check the status of my order?

a tracking number will be emailed to you once your order has shipped and you can check your order wherever you'd like.

How much is shipping?

Your shipping charge will depend on your location and the size of your order.

can you ship my order to a different address than my billing address?

just make sure to give us your shipping address so we can make sure to send your sign to the right place.